basecamp.com basecamp.com
Guide to Internal Communication, the Basecamp Way
Thoughtful ideas about team communication from Basecamp with a focus on writing vs. meetings:
"Speaking only helps who’s in the room, writing helps everyone. This includes people who couldn't make it, or future employees who join years from now."
It makes sense that they're down on chat (the competition!), but I don't agree that live chat is a mind-killer. Some decisions require quick consensus rather than lengthy position statements for the ages.
writing work productivity
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