a weblog by pb
Put This On: When Should I Wear a Pocket Watch?
Wait for it...
Ftrain.com: The Web Is a Customer Service Medium
The lesson: "Create a service experience around what you publish and sell." Some nice words about MetaFilter and an interesting way to view online audiences: "Why Wasn't I Consulted?"
Jan 6th, 2011 at 10:00 pm
\m/ >_< \m/
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